Notes

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Outline

1	PC Tips & Trouble Shooting
2	Short Cut Keys Short cut keys are an easy way to complete tasks on a computer.
3	Short Cut Keys Ctrl + C = Copy Ctrl + V = Paste Ctrl + X = Cut Ctrl + B = Bold Ctrl + U = Underline Ctrl + I = Italics Ctrl + N = New Window
4	Press these keys to copy text or images.
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6	CORRECT!
7	Press these keys to paste text or images.
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10	Press these keys to make text bold.
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13	Press these keys to cut out text or images.
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16	Press these keys to view a new window.
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19	Solving Computer Problems Explore these simple steps to solve these common computer problems.
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21	When Problems Arise: Did I install anything before problem started? Did I change any settings before problem started?
22	1^st Step: REBOOT
23	2^nd Step: Check Cables
24	Power Connections
25	All Other Connections Keyboard cable connections…… Check mouse cable connections….. Check Speaker cable connections… Check network cable connection….. Check TV out cable connections… Make sure all these are connected ok!!
26	Other Connections Check Power cable connections…… Check Printer cable connections….. Check Microphone cable connections… Check serial connections….. Check Monitor cable connections… Make sure all these are connected ok!!
27	3^rd Step: Report Problem
28	Reporting the Problem Tell your teacher the exact message or type of problem? Describe any changes in the computer that have occurred. The teacher will report the problem to Tech Help.
29	What does this symbol mean?
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32	What is the 1^st step to computer trouble shooting?
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35	What is the 2^nd step to computer trouble shooting?
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38	What is the 3^rd step to computer trouble shooting?
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41	Common Errors Safe Mode… Your computer is not broken. Only that it was not shut down properly or something did not load properly. Solution: Shut down properly and restart the computer.
42	Common Errors Possible Cause: Computer is not logged into the network or has lost network connection. Solution: Reboot and/or check your network cable.
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48	When a computer starts up in safe mode, what should you do?
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51	What does this error mean?
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54	What should be done about a frozen application?
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57	What should be done if an insufficient memory error appears?
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60	Virus Mean lil’ Buggers A virus can enter your computer through: Email attachment Shared files through disk, instant messenger, or network Trojans through visiting a website.
61	Name one way a virus can enter your computer.
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63	CORRECT!
64	Protecting Data Things to Do...Every Day Update the Virus Software Backup Data Run Windows Update Run Ad Aware to search for spyware
65	Ad Aware is FREE! http://www.lavasoftusa.com/support/download/