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Technology Help Services

Technology Help Services are available through Technology and Instructional Technology Departments.  Use the following guidelines to determine which department may best suit your immediate need.  The Technology Department is available to help with system and infrastructure issues and the Instructional Technology Department can help with usage and training needs.  If you are unsure if you are experiencing a technical issue or need additional support with program/product usage, please submit a School Dude Ticket.  The Technology Department will forward School Dude Tickets that are best supported by usage/instructional support to the Instructional Technology Department.  

Systems/Infrastructure:

Instructional: 

  • Technology Systems

  • Hardware

  • Equipment

  • Account Login

  • Permission Settings

  • Data Risk

  • Content Filtering

 

 

 

 

 

 

 

  • Software Help

  • Online Programs

    • Edulastic
    • Gibbs Smith
    • Learn 360
    • Tumblebooks
    • BrainPOP
    • Learning.com
    • Britannica

  • Aspen

    • Gradebook
    • Attendance
    • Pages
    • Class Roster

  • Website

  • Office 365

    • OneNote & Class/Staff Notebook
    • OneDrive
    • People, Calendar, Email
    • PowerPoint, Sway, Office Mix
    • Classroom, Groups

Submit School Dude Ticket

Contact Amy Sharp

or Deedra Hillard

1030 TN HWY. 92 | DANDRIDGE, TN 37725 | PH: (865) 397-3194 | FX: (865) 397-3301

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