Technology Help Services are available through Technology and Instructional Technology Departments.  Use the following guidelines to determine which department may best suit your immediate need.  The Technology Department is available to help with system and infrastructure issues and the Instructional Technology Department can help with usage and training needs.  If you are unsure if you are experiencing a technical issue or need additional support with program/product usage, please submit a School Dude Ticket.  The Technology Department will forward School Dude Tickets that are best supported by usage/instructional support to the Instructional Technology Department.